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RETURN/REFUND INFORMATION

  • NO MERCHANDISE WILL BE ACCEPTED FOR RETURN WITHOUT A 15% RESTOCKING FEE.

  • OLD STOCK ENTERPRISES DOES NOT OFFER COD ORDERS.

  • NO MERCHANDISE ACCEPTED FOR RETURN WITHOUT A RETURN AUTHORIZATION NUMBER CLEARLY MARKED ON EXTERIOR SHIPPING CARTON. THIS RETURN NUMBER MUST BE OBTAINED FROM OLD STOCK ENTERPRISES WITHIN 30 DAYS AND RETURNED WITHIN 45 DAYS. WHEN OBTAINING A RETURN AUTHORIZATION NUMBER YOU MUST HAVE THE INVOICE NUMBER THAT THE ITEM WAS PURCHASED ON.

  • IF AFTER 45 DAYS, RA WILL BE CANCELLED.

  • MERCHANDISE RETURNED MUST BE RE-PACKED IN SUCH A WAY AS IT IS IN SALEABLE CONDITION WHEN RECEIVED; (NO WRITING ON INTERNAL BOXES, ETC.).

  • IT IS SOLELY AT OLD STOCK ENTERPRISES DISCRETION TO ACCEPT RETURN MERCHANDISE, ADDITIONAL RESTOCKING FEES WILL BE CHARGED FOR LARGE QUANTITIES, OLD PACKAGING OR OTHER UNUSUAL CIRCUMSTANCES. • WE ARE NOT A WARRANTY STATION FOR ANY COMPANY; THEREFORE, WE DO NOT ACCEPT WARRANTY REPAIRS. WARRANTY REPAIRS SHOULD BE SHIPPED TO MANUFACTURER OR THEIR AUTHORIZED SERVICE CENTERS.

  • OLD STOCK ENTERPRISES WILL ONLY ACCEPT UNALTERED/NEW IN BOX ITEMS FOR RETURN.

  • OTHER ITEMS THAT ARE UNABLE TO BE RETURNED ARE:

    • OVERSIZED ITEMS/SPECIAL ORDERED ITEMS/HYGIENIC PRODUCTS (MOUTH BLOWN CALLS) HAZARDOUS ITEMS / FOOD PRODUCTS / SAFETY PRODUCTS

    • OPTICS/IRON SIGHTS/SCOPE MOUNTS & RINGS WILL NOT BE ACCEPTED IF INSTALLATION HAS BEEN ATTEMPTED OR COMPLETED.

    • OLD STOCK ENTERPRISES CANNOT ACCEPT RETURNS ON GUNS, BARRELS, UPPERS, ETC. THAT HAVE BEEN FIRED.

  • CUSTOMER SERVICE 980-522-1448.

DAMAGED OR MISSING MERCHANDISE INSTRUCTIONS

  • ALL DAMAGES AND SHORTAGES MUST BE REPORTED TO OLD STOCK ENTERPRISES WITHIN 3 DAYS.

  • SAVE SHIPPING CARTONS AND DOCUMENTS FOR POSSIBLE INSPECTION BY CARRIER.

  • ALL DAMAGES AND SHORTAGES MUST BE REPORTED ON FREIGHT CARRIERS SHIPPING DOCUMENTS.

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